While it's not been used as frequently since I got my new job, I still use my iPod for my road trips and occasionally when roaming about the house. On Friday, I learned that the audio jack was malfunctioning. This was something I had begun to attribute to the earbuds I was using, but since it was happening to all of my headphones and audio equipment I knew that that could not be the case. Not wanting to buy another $200 device, I took it to the iPod store in Southlake. I didn't have an appointment, but they squeezed me in. After testing it for a couple of minutes with their equipment, they handed me a new one, and boxed the old one up, no questions asked. I was quite pleased, and quite surprised too. I had expected to be without it for a couple of weeks. Now that's customer service.
Now I just need to start putting a dent in the 9 days of podcast audio that I have built up.
Sunday, October 21, 2007
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